FAQs

A thermal baths experience at Klā Sanctuary involves alternating between hot, cold, and warm temperature baths, as well as other thermal amenities. This process helps awaken the senses and encourages connection to the present moment while also offering many therapeutic benefits.

Convenient parking is available under the I-670 viaduct on Hickory St south of our building as well as neighboring street parking. If you have any special accessibility needs, please don’t hesitate to reach out, we’re happy to assist you!

Enter both Klā and Selah on the East side of the building (Hickory Street) where you will see a black ramp and stairs leading to glass double doors. While our entrance with double doors remains unlocked for guest access, the building’s main door located on 13th street and is not accessible to guests as it uses a code. We are across the street from Chef J’s BBQ and The Beast.

During First Friday Weekends (the first weekend of each month), parking may be less accessible. Free parking may be found under the I-670 viaduct. There are also many lots in the area that offer paid parking. Please allow extra time to find parking if your appointment is during one of these weekend events.

In order to protect the privacy of each individual visiting our sanctuary, as well as to support the intention of connecting to the present moment, phones and photography are not permitted.

We understand that taking space from technology can feel intimidating at times, but we are not able to make exceptions to this request. Emergencies happen, and if you need to access your phone during your time with us, you are welcome to keep it in your locker and return to it as needed, keeping it secure with your belongings.

When developing the values and journey of our experience at Klā, our intention was to disconnect from technology altogether. We realized this is extremely difficult in today’s world, and although that has always been our hope, we have chosen to use technology in the most minimally invasive way possible—through our booking system, website, and social media. In-person engagement is our priority, and we will continue to emphasize this type of connection in order to remain as present and available to what is happening in our immediate environment as best we can.

Thank you for your understanding and for the part you play in creating a special and intentional experience for all involved.

Yes! At Klā we offer many possibilities on how you can enjoy and spend time in our space. Here are the options below:

• Spa Sanctuary Pass= 90 minutes in our bathhouse amenities

• Early Bird + Pass= Intuitive Massage (60m) plus 45m of Sanctuary Access following your massage. Available only as the first treatment of the each day.
This time slot may also be reserved for any of our 60-minute Treatment-Only offerings, available under their respective category.

• Treatment + Pass: All treatments that include a Sanctuary pass would offer 90 minutes of Sanctuary Access prior to your scheduled appointment time.

• Treatment ONLY: this offering would allow you to book any treatment without Sanctuary Access. These bookings are available Monday-Thursday, unless booking in the 60m Early Bird time slot which is available daily.

Missouri health regulations require all public pools and baths to stay at a minimum temperature of 70°F. While our system is designed for a 50°F plunge, we honor this guideline and have grown to enjoy a gentler approach.

Our Cold Bath offers a refreshing reset—stimulating circulation, supporting the nervous system, and awakening the senses with a gentle, invigorating chill that delivers the benefits of contrast without overwhelming one’s system.

Our locker room provides a practical space to prepare before and after your experience, while its shared design encourages togetherness and minimizes separation when visiting with another person. Each guest has a personal locker to secure belongings, with private changing and shower rooms available for transitioning into swimwear or everyday clothes, as the space itself is not intended for changing. Our adjoining powder room offers complimentary essentials and swimsuit dryers to support a smooth transition after your visit.

Yes! We offer full facility bookingsfor special events or groups with up to 30 guests. Learn more here!

We limit daily spa group bookings to 6 individuals in order to preserve the quiet communal intention of the sanctuary. Our hope is that all guests are able to explore the sanctuary in privacy and that their experience is not being overpowered by the tone set by a larger group in the space. We appreciate your understanding as we make efforts to protect the guest experience the best way we can.

Call us today if you are interested in booking our Spa Sanctuary privately at (816)849-6167 or submit an inquiry at bookings@klasanctuary.com.

Yes, before and after experiencing our Spa Sanctuary you will be invited into our locker room, which will provide private changing rooms, showers, restrooms, and a powder room for convenience.

Yes, we prioritize organic, regenerative, and non-toxic products throughout our spa and lounge. It is of the utmost importance to us to provide a safe and high quality experience for ourselves and our guests.

Yes, visitors must wear a swimsuit at all times in our facility, with the exception of our private changing rooms and showers. If you have forgotten yours, don’t worry, we have swimwear options for purchase to make sure your visit is not disrupted. Missouri law requires that guests wear swimsuits while bathing in public facilities. Our spa is also co-ed.

Ideal for relieving stress, reducing joint pressure, easing achy muscles, and soothing irritated skin, an epsom salt and magnesium bath provides numerous therapeutic benefits that support the body’s natural process of recovery and repair, while also encouraging a gentle sense of buoyancy and deep relaxation.

This bath is not the same as a sensory deprivation chamber and although there can be an experience of weightlessness and buoyancy it will not be as extreme as what one would experience in a float tank.

As you enter into our main entrance vestibule, the Klā entrance will be to your right, and the Selah entrance will be to your left. Selah is open to the general public, while also serving various tea and beverages at Klā.

Klā Sanctuary welcomes all individuals 18+ to protect the energetic environment of our spa.

We are closed on the holidays listed below:

• January 1st

• July 4th

• Thanksgiving Day

• December 24th:
  OPEN: 8:30am-3pm only

• December 25th
  
  All other holidays we will be open unless otherwise noted.

All bookings must be cancelled at least 48 hours in advance. Cancellations made after the 48 hour window will incur the full charge of visit in consideration of our team's time and to allow other guests the opportunity to enjoy the spa.

All reschedules must be made at least 48 hours in advance. Reschedules made within 48 hours of a booking will incur a fee ($70 for Treatments / Treatment + Pass, and $30 for Sanctuary Passes). Appointments cannot be rescheduled within 30 minutes of the appointment start time. In this circumstance the cancellation policy will apply.

Depending on availability, day of changes to appointment times might be available, but cannot be promised. If available, this adjustment would be offered at no additional charge.

See full Rescheduling, Cancellation, and No Show Policy under “Terms and Conditions” at bottom of website.

Klā Sanctuary is open Wed-Mon, 8:30am-8pm + Tues, 10:30am-5pm.

Selah Lounge is open Mon-Thurs, 8:30am-4:30pm + Fri-Sun, 8:30am-6:30pm.

Due to the effects of thermal experiences on the body's internal temperature, we advise against the full use of our spa sanctuary amenities during pregnancy. While extreme heat or cold may be less accessible to pregnant individuals, our Spa Sanctuary holds additional experiences that are pregnancy safe (for ex: our warm bath, mineral bath, and salt exfoliation altar). We also provide options for specialized prenatal treatments and are delighted to support you with these thoughtful offerings.

Please note: Prenatal massages are not permitted during the first trimester. After the first trimester, pregnant guests must provide a doctor’s note clearing them for prenatal massage at the time of their appointment.

Our baths are salt based to provide the best experience for skin and hair, while reducing the use of chlorine. We also have an additional UV filtration system connected to each of our baths.

Arrival Expectations
To fully enjoy all aspects of your visit, we kindly ask guests to follow the arrival guidelines below, which vary based on the service booked.

Sanctuary Pass:
we ask guests to arrive at least 30 minutes prior to their scheduled start time

Treatment + Pass:
we ask guests to arrive at least 2 hours prior to their scheduled start time

Treatment ONLY:
we ask guests to arrive at least 30 minutes prior to their scheduled start time

Early Bird Offering (with or without pass):
we ask guests to arrive at least 30 minutes prior to their scheduled start time

• Late arrivals may result in a shortened experience in order to ensure subsequent guests receive their full scheduled appointment.

No, tip is not included in our prices, and is much appreciated by our staff. Our recommendation is 20% if you enjoy your experience.

We used to have a 20% staff support fee, but are no longer charging this to guests.