FAQs

Surface of water with gentle ripples reflecting sunlight

  • A thermal pools experience at Klā Sanctuary involves alternating between hot, cold, and warm temperature pools, as well as other thermal amenities. This process helps awaken the senses and encourages connection to the presence moment.

  • Convenient parking is available on the west side of the building. You’ll also find additional street parking and a spacious lot under I-670 on Hickory St. If you have any special accessibility needs, please don’t hesitate to reach out—we’re happy to assist you!

  • An hour long Spa Sanctuary Pass is included with all treatment purchases, but guests are welcome to enjoy it at their own discretion, whether they explore the sanctuary or simply come for their treatment. The Spa Sanctuary can also be experienced on its own, without booking a treatment.

    For pregnant individuals, we advise against the full use of all Spa Sanctuary amenities. However, we offer specialized treatments designed to support their well-being and safety with thoughtful care.

  • Yes! Call us today if you are interested in booking our Spa Sanctuary privately.

  • Yes, before and after experiencing our Spa Sanctuary you will be invited into our locker room, which will provide private changing rooms, showers, restrooms, and a powder room for convenience.

  • Yes, we prioritize organic, regenerative, and non-toxic products throughout our spa and lounge. It is of the utmost importance to us to provide a safe and high quality experience for ourselves and our guests.

  • Yes, visitors must wear a swimsuit at all times in our facility, with the exception of our private changing rooms and showers. If you have forgotten yours, don’t worry, we have swimwear options for purchase to make sure your visit is not disrupted.

  • As you enter into our main entrance vestibule, the Klā entrance will be to your right, and the Selah entrance will be to your left. Selah is open to the general public, while also serving various tea and beverages at Klā.

  • Klā Sanctuary welcomes all individuals 18+ to protect the energetic environment of our spa.

  • We are open on holidays unless otherwise noted, and we aim to create a supportive space for you to celebrate all the significant moments throughout your year!

  • All bookings must be canceled at least 48 hours in advance. Cancellations made after this window will incur the full charge, in consideration of our team's time and to allow other guests the opportunity to enjoy the spa.

  • Klā Sanctuary is open Monday - Sunday 8am-8:30pm

    Selah Lounge is open Monday - Sunday 7:30am-6:30pm

  • Due to the effects of thermal experiences on the body's internal temperature, we advise against the full use of our spa sanctuary amenities during pregnancy. While the sanctuary may be less accessible, we also offer specialized prenatal treatments and are delighted to support you with these thoughtful offerings.

  • Our pools are salt based to provide the best experience for skin and hair, while reducing the use of chlorine.